With Nintendo Eshop, how do I go about getting a refund?
They can’t provide refunds or exchanges for orders made in error. Before making any purchases, you must read the game descriptions and examine the screenshots accessible on the Nintendo eShop. They also recommend that you go to Nintendo.com to get information on the games available for various platforms.
Is There A Refund Policy Available Through The Nintendo eShop?
The Nintendo Switch eShop: Can I get a refund? On its website, Nintendo has clarified that it cannot provide refunds for purchases made via the eShop. According to what they said, no refunds will be issued if you purchase a game or the incorrect game by mistake. Below is a description of their policy regarding refunds.
On the Nintendo Switch, how to get a refund for a game
Although you may have made an error in purchasing the game or downloadable content (DLC), Nintendo only permits you to get a refund for pre-ordered digital titles. According to Nintendo’s official policy, you must exercise more caution and check internet reviews and ratings before purchasing anything.
A Guide to Applying for a Refund from Nintendo eShop
Before you get in touch with Nintendo support to request a refund, there are a few things that you need to bear in mind first.
- Your purchase from the Nintendo eShop ought to be within forty-eight hours.
- The customer service representative should be treated with courtesy and patience.
- Be careful to explain the problem to them since they will likely provide a refund if the reasons are legitimate.
- For legitimate grounds, I mean that if you made the mistake of purchasing the game by accident or did not like it, you should contact us for a refund as soon as possible without playing it for excessive time.
It is possible that they would not grant your request for a refund if you have played the game for more than fifteen to twenty hours.
Inquiring about a return or exchange request
The item must be returned in its original pack to receive a refund or exchange for an iteming. Because Nintendo will not be liable for items that are misdirected or lost, you must send the product using a shipping method that is either registered or insured.
U.S. Residents:
Nintendo of America Inc.
Attn: CS Returns
5001 150th Ave NE
Redmond, WA 98052