Paytm India

Centered in Noida, Uttar Pradesh, India, Paytm is an Indian e-commerce payment system and financial technology company. Currently available in 11 Indian languages, Paytm offers online use cases such as mobile recharges, payments of utility bills, travel, movies and event bookings, as well as in-store payments with the Paytm QR code at grocery stores, fruit and vegetable shops, restaurants, parking, tolls, pharmacies and educational institutions. On 18 November 2016, California-based PayPal filed a lawsuit against Paytm in the Indian trademark office for using a logo with a colour combination identical to its own. Paytm is estimated at $10 billion as of January 2018.

More than 7 million merchants across India use their QR code payment system to accept payments directly into their bank accounts, according to the company. In order to raise sales, the business also uses advertising and paid promotional material.

Paytm Company Profile

  • Name of Company: Paytm
  • Company Type: Private
  • Industry of this company: e-commerce payment system
  • Year Company was Founded: 2010
  • Founder of this company: Vijay Shekhar Sharma
  • Headquarters: Noida, Uttar Pradesh, India
  • Main Leaders in this company: Vijay Shekhar Sharma (CEO and President), Ajay Shekhar Sharma (Vice president)
  • Subsidiaries: NA

Paytm was established in August 2010 by its founder, Vijay Shekhar Sharma, in Noida, a region adjacent to India’s capital, New Delhi, with an initial investment of $2 million. It began as a prepaid mobile and DTH recharge network, and in 2013, data card, postpaid mobile, and landline bill payments were later introduced.

By January 2014, the company had introduced the Paytm Wallet, as a payment option added by the Indian Railways and Uber. With online deals and bus ticketing, it launched into e-commerce. It launched more usage cases in 2015, such as tuition fees, metro recharges, payments for power, gas, and water bills. It also began to control Indian Railways’ payment gateway.

In 2016, Paytm launched ticketing for films, festivals, and theme parks, as well as booking flight tickets and Paytm QR. It launched rail bookings and gift cards later that year.

In August 2014, Paytm’s registered user base grew from 11.8 million to 104 million in August 2015. The annualized GMV run rate of its travel company reached $500 million, with 2 million tickets booked per month.

All Customer Care details of Paytm

  • Customer Care Number of Paytm: +91-120-38883888 for customer care number, +91-120-4456456  for a bank, wallet, and payments, +91-120-4728728 for movies and events tickets, +91-120-4606060 for Paytm mall shopping orders, +91-120-4880880 for Paytm, travel, tickets, and forex +91-20-4440440 for merchants helpline no
  • Support Email Id of Paytm:,,
  • Office Address of Paytm: B 121, Sector 5, Noida 201301, Uttar Pradesh, India
  • Facebook Id of Paytm (Can be Used for support):
  • Twitter Id of Paytm:
  • Official Site of Paytm:
  • Instagram Account of Paytm:
  • Youtube Account of Paytm: NA

Paytm is the leading financial services company in India that provides customers, offline merchants and online platforms with full-stack payments & financial solutions. The business is on a quest to bring half a billion Indians through payments, trade, finance, investment, and financial services into the mainstream economy. Vijay Shekhar Sharma founded One97 Communications Limited, which owns the Paytm brand, and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Berkshire Hathaway, SAIF Partners,
T Rowe Price, and Capital of Exploration.

Paytm Payments Bank, the country’s largest digital bank with more than 58 million account holders, is owned by Vijay Shekhar Sharma, Founder & CEO of Paytm and One97 Communications Limited. Working on its mission to bring un-served & under-served Indians under the formal banking system, through creative use of technology, it has made banking open & convenient to individuals across the country.

In its first year, its wholly-owned subsidiary ‘Paytm Money’ has achieved the distinction of being India’s largest investment platform and is now one of the largest contributors to the Mutual Funds industry for new Systematic Investment Plans (SIPs); it has already earned approvals for the launch of Stock Broking, Demat Services and National Pension System (NPS) services and strives to continue

Another group company (a joint venture between One97 Communications Ltd and AG Tech Holdings), Paytm First Games, has rapidly become India’s go-to gaming and stay-at-home entertainment choice for millions of users across the country. With an exhaustive variety of games for amateurs as well as esports for gaming professionals, the site caters to all types of players.

Paytm Insurance is a wholly owned subsidiary of One97 Communications Ltd (OCL) and has obtained a licence from IRDAI for brokerage. It provides insurance products across four categories to millions of Indian customers, including two-wheeler, four-wheeler, health and life. The business strives to simplify insurance and build for its customers a smooth, easy-to-understand online journey.

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